Conflict Prevention, Management, and Resolution, in Schools and Colleges. Introduction Working in schools and colleges is certainly one of the most rewarding jobs, in the world, simply because one cannot put a price on observing children and young people develop to become great women and men who will lead our societies. That is our experience and that of many colleagues we have add the privilege to work with, in various learning environments and contexts. It is still, however, difficult to imagine a workplace where conflict amongst staff does not exist. In fact, in our experience, we have observed experienced senior leaders fail to protect their staff from conflict, often causing them, consciously, or not. We have also witnessed and, in the past, were involved in difficult conversations and relationships with colleagues simply because we had not understood one thing, yet. That is that every conflict start with ourselves, in our minds, and ways we may contribute to it, or not. If conflicts are not managed promptly, fairly, and professionally, they can destroy careers, hinder pupils and students' attainment and pastoral support, as well as bringing the organisation into disrepute. We will say it, again. CHEART HnE have gone far beyond PowerPoint reading and unrealistic advice others pretend to offer. We have created an advanced training programme that is structured to equip school and college staff with the communication, observation, problem-solving, and action-oriented skills that help them minimise risks of conflict development.